What Haul Tracker records, and why

Haul Tracker is used by hauling companies and the truck drivers who work for them. A driver gets the app through a setup link from their dispatcher; there is no public sign-up in the app. This page describes what the driver app records. The dispatch company that set you up is the one that sees it.

• Who you are. Your name, phone number, email address, company name, truck and trailer numbers, and equipment type. Dispatch enters most of this when they add you; you can correct it in Settings.
• Every press you make. Clock in, load, unload, downtime, and clock out, each with the time and the place the phone reported, how accurate that reading was, and whether location was turned off or faked. This is the record your hours and loads are paid from.
• Where the truck goes while you are on the clock. Between clock-in and clock-out the app sends the phone's location every so often, including with the phone in your pocket if you allowed location “Always”. Nothing is recorded before you clock in or after you clock out.
• Scale tickets, if your dispatcher runs a job in scale mode and you photograph a ticket: the ticket number and the tons read off it, and what you corrected them to. The photo itself is read and then discarded; it is not kept.

So your hours and loads are verified without a paper worksheet. Dispatch uses the record to settle your pay and to bill their customer. The location trail exists so a disputed day can be checked against where the truck actually was.

The dispatch company that set you up, and you. Nothing is sold, shared with advertisers, or used to track you across other apps or websites. The services that run the app (hosting, email delivery, and Apple's notification service) process data on our behalf and for nothing else.

Press records are kept as long as your dispatch company keeps its pay records. The location trail between presses is kept for 90 days, then deleted. Your profile stays while you are set up with a company; ask your dispatcher to remove you and it is closed.

• Location permission is the phone's: you can change it in your phone's Settings at any time. With location off, presses still record, but they record without a place and your dispatcher will see that.
• You can sign out of the app at any time in Settings.
• You can delete your account in Settings. Your login goes and every phone signs out; the days you ran stay with your dispatch company as its pay record.
• To see or correct what is recorded about you, ask your dispatcher, or email us at the address below and we will work with them.

Questions about this page: support@haul-tracker.com.